Privacy Policy
Your privacy matters. Here's how we protect your personal information while helping you discover your world.
Last updated: January 2025
Welcome to Que's Privacy Policy
At Que, we believe that discovering your world should never come at the cost of your privacy. This Privacy Policy explains how we collect, use, protect, and share your personal information when you use our AI-powered location discovery platform.
By using Que, you agree to the practices described in this policy. We're committed to transparency and giving you control over your personal data.
Information We Collect
Information You Provide
- • Email address (for waitlist and account creation)
- • Profile information (name, preferences)
- • Story submissions and content you create
- • Feedback and communications with us
Location Information
To provide personalized location-based stories, we collect your approximate location only when you explicitly grant permission. You can control location sharing at any time through your device settings.
Usage Data
- • Stories you view and interact with
- • App usage patterns and preferences
- • Device information and technical data
- • Analytics data to improve our service
How We Use Your Information
Core Services
- • Deliver personalized location stories
- • Curate content based on your interests
- • Provide AI-powered recommendations
- • Enable story sharing and discovery
Platform Improvement
- • Analyze usage patterns to enhance features
- • Train AI models for better story curation
- • Conduct research and development
- • Ensure platform security and safety
AI and Machine Learning
Que uses artificial intelligence to curate personalized stories and recommendations. Our AI processes your location, preferences, and interaction patterns to deliver meaningful experiences.
- • AI models are trained on anonymized, aggregated data
- • Personal identifiers are removed from training datasets
- • You can opt out of AI personalization at any time
- • We continuously improve AI fairness and accuracy
How We Share Your Information
We DO NOT sell your personal data
Your personal information is never sold to third parties for commercial purposes.
Limited Sharing Scenarios
- • Service Providers: Trusted partners who help operate our platform (hosting, analytics)
- • Legal Requirements: When required by law or to protect our rights
- • Safety: To prevent fraud, abuse, or harm to users
- • Business Transfer: In case of merger, acquisition, or sale (with notice)
Your Privacy Rights
Access & Control
- • View your personal data
- • Update or correct information
- • Download your data
- • Delete your account
Privacy Controls
- • Manage location sharing
- • Control story visibility
- • Opt out of analytics
- • Customize preferences
How We Protect Your Data
We implement industry-standard security measures to protect your personal information:
Encryption
Data encrypted in transit and at rest
Access Control
Strict employee access policies
Monitoring
24/7 security monitoring
Children's Privacy
Que is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
International Users
Que is operated from Kenya and complies with Kenyan data protection laws. If you're accessing our service from outside Kenya, please note that your information may be transferred to and processed in Kenya.
We ensure that international data transfers meet applicable legal requirements and maintain appropriate safeguards for your personal information.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by:
- • Email notification to registered users
- • Prominent notice on our website
- • In-app notifications
Your continued use of Que after any changes constitutes acceptance of the updated policy.
Questions About Privacy?
We're here to help. If you have any questions about this Privacy Policy or how we handle your personal information, don't hesitate to reach out.